FAQ

WHAT IS BREBEAUTYUSA TEXT?

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ORDERS

Do you ship internationally?

We ship to most countries worldwide in a variety of forms of shipping and handling.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

 

 

Can I only purchase products through the website?

Yes.


How much is shipping?

Shipping & Handling Charges vary dependent on but not limited to: number of items purchased, size of item(s) ordered,  package weight, and distance needed for delivery. Additional charges may apply.


What carrier do you use?

Bre Beauty USA ships to most countries worldwide in many ways for example via FedEx, DHL, AND USPS.


Do you ship to P.O./APO/FPO?

Yes we do, however please be aware that shipping may take longer than usual depending on where it is being shipped to.


Can I change my order?

Please contact us as soon as possible. There is not a guarantee every single time, but we will do our best to accommodate your request however there is no guarantee that any changes can be made once an order is placed. 


Can I cancel my order?

Unfortunately we are not able to cancel an order once it has been placed.


Can I return my order?

We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Bre Beauty USA reserves the right to refuse all returns, reshipments and refunds. 


Can I exchange my product?

We apologize but we currently do not offer exchanges, all sales are final.



How much is shipping?

Shipping & Handling Charges are as follows: number of items purchased, size of item(s) ordered,  package weight, and distance needed for delivery.


What carrier do you use?

Bre Beauty USA ships to most countries worldwide in many ways for example via FedEx, DHL, AND USPS. 


Do you ship to P.O./APO/FPO?

Yes we do, however please be aware that shipping may take longer than usual depending on where it is being shipped to.


Can I change my order?

Please contact us as soon as possible. There is not a guarantee every single time, but we will do our best to accommodate your request however there is no guarantee that any changes can be made once an order is placed. 


Can I cancel my order?

Unfortunately we are not able to cancel an order once it has been placed.


Can I return my order?

We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Bre Beauty USA reserves the right to refuse all returns, reshipments and refunds. 


Can I exchange my product?

We apologize but we currently do not offer exchanges, all sales are final.

I put the wrong address on my order, please help!

Please be careful when entering your shipping address, Bre Beauty USA will not be responsible for orders sent to the incorrect delivery address provided by the customer.


How can I find out more information about a product?

Product details can be found on the product page.

CUSTOMER ACCOUNT

Do I have to set up an account to place an order?

No. You do not have to have an account to place an order.

 

 

PRODUCT/INGREDIENT


Do your products contain soy?

No


Are the products safe to use for all skin types?

All products were formulated to be safe for all skin types but if you have specific concerns, please consult your doctor.


What forms of payment do you accept?

We accept online payments through Visa, Mastercard, American Express, Discover, Apple Pay, Goolge Pay, Venmo, Shopify Pay, Diners Club, JCB, and Paypal.

My items arrived damaged, what should I do?

Please contact us immediately, within 48 hours.

 

I put the wrong address on my order, please help!

Please be careful when entering your shipping address, Bre Beauty USA will not be responsible for orders sent to the incorrect delivery address provided by the customer.


How can I find out more information about a product?

Product details can be found on the product page